
The questions homeowners ask us most, answered by the office. Anything else, ask our assistant or call, any time.
What roofing systems and services do you offer?
Residential and commercial roof replacements and repairs. We replace roofs in architectural shingles, standing seam metal and flat membranes (EPDM or TPO), and we repair all of those plus torch down, exposed fastener, modified bitumen, slate and cedar shake.
Are your estimates free?
For a roof replacement, yes: we come out at no charge and consult with you about the best products for your home. For a leak or a repair, our repair mechanic assesses what needs to be done and gives you pricing and a plan; the repair assessment is $129. A full health report on your roof and its life expectancy, with a photo and written report, is $329.
My roof leaks. Do I need a full replacement?
Not always. The age of your roof, its overall health and the extent of the damage all shape the right answer.
How can I tell when my roof has problems?
If you see visible damage on your home or roof from wind or hail, our storm inspection is free. For a complete health report, we do an in-depth inspection for $329. For an interior leak or a specific issue, an assessment is $129. Regular tune-ups can sometimes prevent leaks and blow-offs, and algae growth or curling shingles can mean it’s time to consider a replacement.
Will you work with my insurance company?
We’ll walk you through the claims process. The insurance company only works directly with its client, which is you, so it takes some effort on both ends to get through smoothly.
Will you inspect my attic?
If there is attic access, yes, for a more thorough overview and plan for your home.
Are your roofing crews employees or subcontractors?
Both. We work with a short list of trusted, experienced subcontractors who have been part of the Happy Home family for years, and we have crews of employees who complete repairs and smaller replacements.
If I buy the materials, will you install them?
No, we don’t offer installation only. We buy from the manufacturers and distributors we partner with, which often saves on materials and delivery.
Can you provide references?
Yes, based on your situation and needs. And please read our reviews on Google and Facebook.
What is the best time to replace my roof?
We roof in weather above 40 degrees. As long as we can plan for a day with the right weather, the best time is when you need it.
How quickly can you replace my roof?
It depends heavily on the weather and your situation. After the contract is signed and the deposit received, we can typically install within 3 to 4 weeks, sometimes more quickly.
Do I need to be home while my roof is repaired or replaced?
In almost every situation, no. For an interior leak, we ask that you’re home or available for the first assessment so we can see the leak; after that, you don’t need to be there for the repair.
How long does a roof replacement take?
It varies. Many homes are one-day projects and we’re gone before dinner time; others take several days, depending on the size and character of the home.
How much is a new roof?
It varies with the size, shape, complexity and steepness of your roof. Our average roofing project costs anywhere from $10,000 to over $20,000. For a ballpark without a visit, ask our assistant or use the virtual estimate on the contact page.
Do you offer financing?
We do, and we can get you pre-approved without a hit to your credit. Financing
When do I need to pay?
For roof work, we ask for a 20% down payment based on the initial estimate before any work begins, which secures the materials and your place in the schedule. The balance is due once the repair or replacement is completed to your satisfaction. If you finance, there’s no initial deposit; you pay under the terms of your plan.
How long will my roof last?
It depends on the climate, tree cover and exposure around your home. A high-quality architectural shingle typically lasts 25 to 30 years with proper care; synthetic and metal roofs can last 50 years or more. The support materials and the quality of the installation usually decide it.
Will a new roof lower my energy bills?
Yes and no. New shingles alone may not change much, but fixing ventilation during the roofing work can make a significant difference, and good ventilation also protects the manufacturer warranty and the life of the shingles.
Is your company licensed?
Yes, Happy Home Roofing is fully licensed and insured: in Maryland (MHIC 120696), Pennsylvania (PA 152955) and West Virginia (WV 060800). As we expand into new areas, we make sure every licensing and insurance requirement is met before we work for our first client there.
Tell us about your roof.
Our assistant answers day and night and passes the details to the office, or call the team on the same number, 24/7.